We are using Sarjen’s Pharmacovigilance software. A team from India visited our Greece office prior to the software going live and we had a wonderful time. Despite difference in language we understood each other. They patiently spent time in making us understand in detail about the software, how it worked. They answered all the queries we had. The training they gave to all our team members was much impressive and very professional yet with a friendly touch. We appreciate their efforts and even now after long time, we are happy with the software and Sarjen team and the guidance they provide.